If you live or work in a space where germs, bacteria, and viruses have the likelihood of spreading through physical contact, then you'll want to regularly clean and disinfect your tablets.
This advice can't be stressed enough as the world currently deals with the Coronavirus (COVID-19). The CDC recommends washing your hands for at least 20 seconds, so it's a good idea to treat your drawing tablets with the same about of care to help prevent the spread of any infectious diseases.
These are the steps we follow daily to clean our in-store Wacom and Apple devices like the Cintiqs, MobileStudio Pros, Intuos Pros, Bamboo products, iPads, iMacs, MacBook Pros, and phones. So join us in the effort to prevent the spread of anymore harmful viruses.
All Wacom and Apple products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Don't use bleach.
Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom, Apple, such as the display, keyboard, or other exterior surfaces. Avoid getting moisture in any opening, and don't submerge your electronic device in any cleaning agents, see below for additional tips.
If liquid makes its way inside your Wacom product, get help from the manufacturer's support as soon as possible. Liquid damage isn't covered under the Wacom product warranty, but you may have rights under consumer law.
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