How to clean and disinfect your Wacom tablet, Cintiq, iPad, or touchsc – MacHollywood | Your Premier Tech Partner

How to clean and disinfect your Wacom tablet, Cintiq, iPad, or touchscreen device.

Posted by Stefan Petit on

If you live or work in a space where germs, bacteria, and viruses have the likelihood of spreading through physical contact, then you'll want to regularly clean and disinfect your tablets. 

This advice can't be stressed enough as the world currently deals with the Coronavirus (COVID-19). The CDC recommends washing your hands for at least 20 seconds, so it's a good idea to treat your drawing tablets with the same about of care to help prevent the spread of any infectious diseases.

These are the steps we follow daily to clean our in-store Wacom and Apple devices like the Cintiqs, MobileStudio Pros, Intuos Pros, Bamboo products, iPads, iMacs, MacBook Pros, and phones. So join us in the effort to prevent the spread of anymore harmful viruses.

All Wacom and Apple products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Don't use bleach.
Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom, Apple, such as the display, keyboard, or other exterior surfaces. Avoid getting moisture in any opening, and don't submerge your electronic device in any cleaning agents, see below for additional tips.

  • Use 70 or 75 percent isopropyl alcohol or Clorox Disinfecting Wipes only. Using a higher percentage of isopropyl alcohol or a different type of alcohol may damage product.
  • Unplug all external power sources, devices, and cables.
  • Use only a soft, lint-free cloth. Avoid abrasive cloths, dark color cloths, towels, paper towels, or similar items.
  • Avoid excessive alcohol moisture on the lint free cloth.
  • Keep liquids away from the product.
  • Don't get moisture into any openings.
  • Don't use aerosol sprays, bleaches, or abrasives.
  • Don't spray cleaners directly onto the item.

If liquid makes its way inside your Wacom product, get help from the manufacturer's support as soon as possible. Liquid damage isn't covered under the Wacom product warranty, but you may have rights under consumer law.  

Check Wacom's site for further details and instructions. Or Apple's guidelines on cleaning each device. 


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