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News — Tech

How to Remove/Backup/Restore Wacom Preferences

Posted by Stefan Petit on

Sometimes it may be needed to delete user preferences when troubleshooting an issue. To remove/backup all user preferences, follow the instructions below for your operating system.

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Wacom Pen and Touch not working after Mac OS Mojave 10.14.5 update

Posted by Stefan Petit on

Just recently (on June 5th, 2019) Apple released Mac OS 10.14.5, and customers have been reporting a few issues with Wacom tablets not working correctly. Follow these steps to resolve this issue.

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“Compatible Display Device Not Found” Wacom Error Opening Wacom Display Settings

Posted by Stefan Petit on

Mac OS 10.14 added many security features to keep the computer safe from applications not downloaded directly from the App store. This leads to a few issues getting your Wacom device to function correctly on your system. Follow these steps to adjust your Privacy and Security setting to resolve the issue.

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Comparing 2019 Intuos Pro to 2013 Intuos Pro

Posted by Stefan Petit on

We've put together a few of the key differences between the two Intuos Pro models, that when hearing just the name, can sound quite similar.

Lets see what makes the 2017/19 models better than the 2013 version!

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How to Troubleshoot, Uninstall, and Reinstall Wacom Drivers

Posted by Stefan Petit on

When troubleshooting your device, or upgrading to a newer OS or Cintiq, it’s best to completely wipe and reinstall the Wacom drivers.

We'll show you how to correctly do this for both Mac OS and Windows/PC.

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