On-Site


RAID STORAGE

  • XServeRAID
  • Infortrend/EonStor
  • Fibrenetix
  • Active XRAID & XRAID ES
  • Promise VTrack E-Class, X30, A-Class
  • Enhance/PROAVIO
  • Sonnet
  • Huge Systems


FIBRE CHANNEL

  • QLogic Fibre Switches & HBAs
  • ATTO & Apple HBAs
  • Copper/Optical Cable & SFPs
  • SAN Architecture (See "Post Workflow" for details)


BACKUP & ARCHIVE SYSTEMS

  • ASG/Atempo Time Navigator & Digital Archive
  • BRU Server, BRU PE (Tolis Group)
  • Archiware PresStore P4 Backup & P4 Archive
  • ROXIO Retrospect
  • TimeMachine Backup
  • Commandline Scripting, Rsync


NETWORKS

  • Networking / IP conflicts & network security
  • Routers & Firewalls, including VPN Configuration & Troubleshooting
  • Wi-Fi/Airport Connection Problems, Signal Strength, Security, Range Extension
  • Cable Fixes & Runs, Network Jacks, Patch Panels

EXPERT SERVICE AND SUPPORT FOR PROFESSIONALS

Let us come to you!  We can provide Onsite housecall service on a daily, weekly, monthly or as needed basis. Support plans can be tailored to meet your needs. We also offer support services for single events, trade shows, presentations, concerts, and live TV broadcasts. 

Our consultants are top of the line Mac Experts and work with numerous problems on a daily basis. Below are a list of items we can troubleshoot and fix for your home or business.

ONSITE HOTLINE

For Appointments and Inquiries

(323) 362-6223 Michael Scharff


APPLICATION PROBLEMS

  • Quark / Adobe (up to CS6)
  • iView/MS Expression Media, Media Pro
  • iLife / Apple Software
  • FileMaker Pro 
  • Microsoft Office / Email, iCal
  • Now Up To Date & Contact
  • Daylite


OS PROBLEMS

  • Font and Font Program Conflicts
  • Application Preferences and Unexpected Quits, Crashes, Freezes.
  • Compatibility between OS X Applications
    (PPC or Intel) and OS X
  • Scanner Driver Conflicts
  • Printer Driver Conflicts
  • Printing Profiles/Output Color Management
  • OS X Quirks, Bugs, and Mods
  • Data Recovery from crashed hard drives
  • Virus Detection, Removal, and Prevention
  • OS X Service, Support, and Migration 
  • Computer Security & File Permissions
  • Time Machine Backups, Cloud Base Backups


POST WORKFLOW

  • XSAN V 1 & 2, MetaSAN, FibreJet SAN Systems & MacOS X Server (10.1 thru 10.8)
  • Final Cut Server
  • Final Cut Studio, AJA, and BlackMagic Design cards & I/O Devices, Red Rocket
  • ProTools