What you need to know:
- New/Sealed products can be returned within 15 days of their purchase date.
- Opened products will be refunded less 15% restocking fee (S&H is non refundable).
- Opened external drives are non-returnable.
- Special order products are non-returnable.
If you need to make a return or exchange, please email us for an RMA request and indicate:
- Order Number
- Reason for return/exchange
Upon receiving the RMA, please return the item in its original packaging within 7 days. Refunds will be issued in the same method of payment as the original payment. S&H is non-refundable. Return shipping will be buyer's responsibility (unless if it's our error).