Many artists have bought the new Cintiq Pro for all the advancements Wacom has made, especially the 4K resolution. But they’ve frequently said that the Cintiq Pro 16” is not capable of reaching 4K when using the Wacom Link connecting to computers with only Thunderbolt. However, a few users have found that the issue is not the Link, but the Thunderbolt cable itself can’t support 4K. Some say Wacom plans on replacing the cable, but in the mean time, this ‘Cable Matters’ Cable is highly recommended to work. If you try a different Mini DisplayPort Cable, make sure it absolutely supports 4K UHD 3840x2160.
Another dilemma users had to face was trying to connect to PC’s that commonly don’t have MiniDisplay ports. If you only have an HDMI port, you’d still need the Wacom Link but you can try these dependable Moshi 4K HDMI Adapters, or this DHE Adapter (not tested with 4K that I know of).
If you have a normal DisplayPort, then you will also need an adapter with the Link, but getting 4K with this Accell Adapter has been guaranteed to work by multiple users.
I’m not sure if this has been discovered yet, but we have also found out that the Wacom Link can be used in reverse to connect USB-C Computers to the 27” QHD Cintiq. It should be pretty straightforward; plug in the Cintiq Cables to the MiniDisplay / USB side of the Link, then the USB-C to your computer.
Sometimes Wacom doesn’t communicate with their consumers about all of the compatibility issues and solutions to make their products completely accessible, but thankfully they have an amazing community that works together to find resolutions for those of us in the dark. If you have any questions, don’t hesitate to drop us a line at 323-957-9557 or through our online contact form.
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- Tags: 13, 16, 4k, adapters, Art, cables, Cintiq, cintiq pro, concept art, displayport, graphic design, hdmi, illustration, minidisplay, Thunderbolt 3, USB-C, Wacom, wacom link