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STAY AWAY FROM MACKEEPER/and other useful virus tips

Blog Contents

  1. Don’t download anything from streaming websites
  2. Get away from Mackeeper
  3. Your Mac will never tell you that you are at a security risk and will need to download additional software.
  4. Turn on your Firewall
  5. Turn on Web Pop Up blocker and Firewalls
  6. Keep your downloads and trash folders empty
  7. Consider a trusted virus control software.
  8. Clear Web browser cache
  9. Install/Run Adware Medic
  10. Install/Run Clamxav

The Problem

In the recent months as Yosemite 10.10.2 transitioned into 10.10.3, there has been a barrage of bugs and even some viruses infiltrating Macintosh computers. To my experience, most of these were user errors.

One of the errors is watching “illegal” television and downloading the streaming sights “flash player” to watch the stream.

There really is no additional player needed for these sights. If you have the legitimate Adobe Flash player, and/or Microsoft Silverlight updates, you won’t need an additional video player to watch the streaming videos. These attempts to download the specific flash are, of course, fraudulent. The spam you into believing you need to update your system, and then through the Macintosh installer, you agree to allow them to download bugs/viruses/malware.

Sneaky. By far the worst is MACKEEPER. Their marketing division is so convincing. The interface you work with is everything you would want on your Mac. This is an easy program that cleans out all the “crap” that slows your computer. Again, once you’ve allowed Mackeeper to install on your system, the infiltrate your hard drive and networks slowing your computer to a crawl. They then promote a more advanced Mackeeper program, that you must buy, to get rid of the data that’s slowing your computer. Which was Mackeeper’s from the beginning. So STAY AWAY!

Recent attempts from webpages now prompt you in a pop up window stating that your computer is under risk of attack, piracy, and identity theft. It’s nearly impossible to exit out of these windows at times and can be very frustrating. Some Machollywood customers have mistakenly agreed for the security update and immediately received an international call, requesting information about the computer such as the serial code.

An Apple OSX will never prompt through a pop up window that your computer has a security risk, and if managed properly, your computer will never have a security risk.

Do you see the pattern here? If you are prompted by a third party application, or pop up within a trusted application such as Safari, DO NOT TRUST IT, EVER.


Ensure your Macintosh Firewall is ALWAYS on. This is a no brainer. Sometimes you do need to turn it off to install certain trusted applications, but immediately turn it back on. This built in Macintosh Firewall will save you time and time again.

If you are using Safari, Google Chrome, or Firefox check to see if there are options to block pop ups and additionally if they have their own firewalls to turn on. Versions of the software have different options and may not all be alike.

Consistently keep your trash and download folders empty. This takes up a lot of space on your hard drive unless you fully erase the data from the system by “emptying the trash.”

Other trusted firewall and virus prevention companies exist. Norton Anti-Virus and McAffe are two I know of well from my days in the Windows world. They now have software for Macintosh OSX software’s as well. Really though, you shouldn’t need it.


So when your computer is corrupt, web browsers are out of control, pop ups fill your screen, your computer operates so slow you might as well spend your time on your phone, what do you do?

The methods I have been using for my clients at Machollywood include a variety of things. These solutions are very general, and for specific malware issues these steps may not fully resolve your problem, but at least they will give you a start.

To start, clear out all of your browsing data from Safari and other web browsers you use. Clear everything! Usually your bookmarks are safe, but most of the malware that affects your computer is trigged by a web application.

Next, download and install Adware Medic from a web browser if possible. This is a trusted program by Apple, and me, but it is a quick download. The program searches your file systems for myriad of bugs. Most live within your library. After scanning the system the software will ask you if you want to delete the files. Say yes. Sometimes you may need to restart your computer.

For additional security download/install/run ClamXav. Another employee at Machollywood suggested this to me and it’s been very useful. It is suggested you back up your computer before running this intensive program as a fail-safe. Not necessary but you wouldn’t want to accidently lose your data. Similar to Adware Medic, ClamXav will scan your system for more malicious data that Adware Medic is designed to find.

Both softwares are donation based, and can be operated for free.

By now most of your bugs and viruses should be gone! If not there may be some lingering data you may have missed within your startup option under system preferences>users & groups>start up options. There may also be additional data within your library.

Of course if you need more help bring it to us at Machollywood and we can revive your computer from its illness.

Thanks for reading!





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